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WHERE TO BUY
You can purchase any O.penVAPE vaporizer battery on our website or from one of our licensed retailers. If you would like to purchase a cartridge for your O.penVAPE battery, please see our list of licensed retailers for a convenient location in one of 10 states where O.penVAPE is sold.
HOW TO USE
All of our O.penVAPE batteries come partially charged so they’re ready to use right out of the box. Our O.penVAPE batteries are also draw activated, making getting started easy. Simply screw on your favorite cartridge and inhale.
If you have our 2.0 Variable Voltage Battery there are a few extra bells and whistles. If it doesn’t work upon inhale, simply click the stylus tip 5x to turn on the battery and it will illuminate. You can also change heat settings by clicking 2x.
Our Original and ISH vaporizer pens are a simple as can be! Once charged, just attach your favorite cartridge and inhale for up to 8 seconds to get your perfect puff.
If your pen needs charging, just plug it in to your USB charger that comes with your vaporizer. Once the indicator light on the O.penVAPE charger turns green, the tip of the pen will stop pulsing to let you know the pen is fully charged.
PEN NOT WORKING? (troubleshooting?)
We are sorry that your vaporizer pen is not working properly, please watch our instructional video on how to resolve the issue yourself if your pen happens to be blinking red or white for any reason.
If you are still having trouble, please contact us at firstname.lastname@example.org so we can troubleshoot your vaporizer battery.
O.penVAPE offers every customer a Friend for Life warranty that makes replacements hassle free. If you break your pen (hey...accidents happen, right?), or it starts malfunctioning, you have two options to get a new vaporizer replacement.
- Just pay one-way shipping to return the vaporizer pen to us and we will replace your O.penVAPE with a brand new pen, including a new charger.
- Or you can choose our expedited warranty, which costs $10 for a brand new pen ordered from our site and does include a charger and shipping. Once you have contacted us and your device has been deemed defective, we will issue you a coupon for your new pen to be bought online.
Please visit our warranty page for a return form and additional details on how to return and replace your product online or in store.
Our pens and cartridges go together like peanut butter and jelly, like milk and cookies, like a burger and fries. Why mess with perfection? While another cartridge should work with your O.penVAPE, we cannot guarantee that non-O.penVAPE cartridges will work with your pen.
To make sure your cartridge works the best it can we recommend not exposing your vape pen cartridges to extreme heat or cold which could cause the oil to leak. We also recommend storing your cartridge separately from your O.penVAPE battery and charger for child safety.
VITAMIN E & VITAMIN E ACETATE
We are proud to say that none of our products contain or have contained Vitamin E or Vitamin E acetate since our inception in 2012.
If you have any questions about our products please contact us at email@example.com